
Frequently asked questions
A few helpful details.
From choosing your balloons to getting ready for the day, here’s what to know about celebrating with Poptastic.
Let’s make planning easy.
A little guidance for your next celebration, from booking ahead to caring for your balloons.
Planning an event for a client? See our answers for event planners and venues.
Ask us a questionWho runs Poptastic Parties?
I'm Karlie, and I started Poptastic Parties in 2021 after years of decorating celebrations for friends, family and my daughter's school. We're a woman owned, family operated balloon decor business with a studio in Pleasanton and a team of trained installers. I oversee every job, from backyard birthdays in Livermore to company events in San Francisco.
What areas do you serve?
We're based in Pleasanton and set up balloon decor all around the Bay Area. That includes Danville, San Ramon, Dublin and Livermore near our studio, plus the East Bay, San Francisco and the Peninsula, and the South Bay down to San Jose. Don't see your city? Send us your event location and date and we'll let you know if we can make it.
How much does a balloon arch or garland cost?
Custom installations start at $650, and that covers the design, delivery, setup and cleanup. If you'd rather hang it yourself, our Grab & Go garlands start at $150 and you pick them up at our Pleasanton studio. Your quote depends on the design, size, location and venue access, so tell us your budget and we'll suggest something that fits.
What's included when you install the balloons?
We design the decor around your space and colors, deliver it, set it up and clean up afterward. Most installs are done within an hour. Very large ones take about two hours, and complex custom builds take longer. Early morning installs and late night teardowns are available when your venue needs them.
Do you decorate for corporate events?
Yes, company events are a big part of what we do. We've decorated for Workday, Google, Yelp, Meta and Kaiser Permanente, from grand openings in Pleasanton to branded backdrops in San Jose and a Golden Gate Bridge sculpture in San Francisco. Send your brand colors and approved logo artwork and we'll design around them. We're insured, can send a certificate of insurance, and invoice companies directly.
Do you work with event planners and venues?
Yes. We can quote and invoice your planning company or work directly with your client, whichever you prefer. One of our team members is your contact on event day, and we sort out parking, loading, elevators and attachment rules before we arrive. We've worked with planners on everything from a bar mitzvah at the Lafayette Veterans Memorial Building to a birthday at a Livermore winery.
Do you do balloon decor for weddings?
Yes. We create arches, garlands and backdrops for ceremonies, receptions and photo areas, all in the couple's colors. Send us your date, venue and the look you have in mind, and we'll suggest a setup that fits the room. We set up at venues all over the Bay Area, from Danville to San Francisco.
Can you decorate a birthday or baby shower at our home?
Absolutely. We set up backyard birthdays, baby showers and graduation parties at homes in Pleasanton, Danville, San Ramon and all over the Bay Area. Share your theme and an inspiration photo, and we'll build the colors and design around your space.
Can balloon decor go outside?
Yes, but wind, heat, direct sun and what we attach to all affect the design and how long the balloons last. Tell us about your outdoor spot, whether it's a backyard in Livermore or a patio in Dublin, and we'll plan the placement and timing around it. We can't guarantee how long balloons last outdoors, so we'll be honest with you about what will hold up.
Are balloons bad for the environment?
The balloons we primarily use are biodegradable natural rubber latex, made from sap harvested from rubber trees. We use these balloons to create our arches, garlands and installations. So you can celebrate with beautiful, custom decor and feel good about choosing a natural, renewable material.
What are Grab & Go garlands?
Our Grab & Go garlands come in 6 to 10 ft lengths in the colors you pick, fully assembled and ready to pick up at our studio at 5502 Sunol Blvd, Suite 205 in Pleasanton. Hanging materials and a video showing how to hang it are included. They start at $150, and we can deliver one for an added fee.
What are your balloons made of?
Our latex balloons are made from natural rubber latex harvested from rubber trees. This material naturally biodegrades over time. Some designs also include foil (mylar) balloons. Please keep all balloons secured, never release them into the air, and dispose of them properly after your celebration.
Do you offer helium balloons?
Yes, we offer helium balloons. A minimum order applies to helium-only orders. Get in touch with what you have in mind, and we’ll walk you through the options.
Do you have options for smaller budgets?
Yes. Our Grab & Go garlands are a smaller-budget option, with colors customized to your celebration. You can pick up your garland in Pleasanton, or ask about delivery for an additional fee.
How long will my balloons last?
Indoor garlands can last three weeks to a month when kept away from direct heat and sunlight, but their lifespan isn’t guaranteed. Weather, pets, children, rough surfaces, foliage, and hot or crowded cars can cause balloons to pop or deflate sooner. We can’t guarantee their condition after delivery or pickup.
How far in advance should I book?
We recommend booking at least 2 to 4 weeks ahead so there's time to check your date and get the design right. Large installations, custom signs and venues with strict access rules may need more time. If your event is sooner, reach out anyway. We take last minute events and will tell you what's possible in the time you have.

Still have a question?
Tell us a little about your celebration. We’ll help you find the right fit for your space, colors, and plans.
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